OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Absolutely. We take great care to ensure the product you receive matches the images and description in our listing. While there may be very slight variations in color or finish due to lighting and screen settings, the quality, style, and features will be exactly as shown — so you can shop with confidence.

Where can I view my sales receipt?

You can view and download your sales receipt anytime from your account. Just log in, go to “Your Orders”, find the order you’re looking for, and select “Invoice” or “View Receipt.” A printable PDF will be available for your records

How can I return an item?

Just log in, find your order, and select “Return or Replace Item.” Choose your return method, print the label, and send it back. We’ll process your refund or replacement as soon as it arrives

or Contact us via email or calls

Will you restock items indicated as “out of stock?”

In most cases, yes! Many of our popular items are regularly restocked. If something you love is currently out of stock, we recommend checking back soon or signing up for back-in-stock alerts when available.

When is my Order shipped out

Orders are usually processed and shipped within [your processing time, e.g., 1–2 business days] after payment is confirmed. You’ll receive a tracking number by email as soon as your order is on its way.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS